State Farm® Insurance Agent Scott Kizer

"I recently had to submit a claim to State Farm, and—as many people know—dealing with insurance companies can be a nightmare. Unfortunately, State Farm lived up to that reputation. The one bright spot in the entire experience was Danette from Scott Kizer’s office. She truly listened to my concerns, took immediate action, and even followed up with timely updates. As challenging as State Farm can be, that’s how genuine, caring, and empathetic Danette is. Honestly, the only reason I remain a State Farm customer is because I know I can count on Danette and her team to help resolve my concerns."

"My heart aches as I share my experience with State Farm. I urge everyone to have their insurance contracts thoroughly reviewed by a lawyer or AI legal software. The deception and corruption I encountered have left my life in ruins. As a disabled veteran, I sought stability and protection, believing State Farm had my back. Instead, they exploited my vulnerability, turning my trust into devastation. Don’t let this happen to you. Please, protect yourself and your loved ones—ensure your contract is scrutinized for hidden flaws. You deserve an insurance company that cares, not one that preys on your trust."

"I’ve had a great experience with State Farm! Their customer service is always friendly, responsive, and helpful. My agent Brooke Ellison takes the time to explain everything clearly, and claims are handled quickly without any hassle. It’s nice to have an insurance company I can truly rely on. Highly recommend!"

"Elisa is best and helpful women actually I am really happy from her so when I need something she explains well, beside my English is weak she explains very patently."

"I have been a client of Scott Kiser and his team for many years now and i have never had a bad experience with them. They are always helpful & attentive. Always return my calls when requested always follow up on time. Thank you!!"

"Pam and Shelly are always courteous, but Elisa, the manager, creates an extremely unpleasant experience. She is consistently rude, short, and condescending, treating basic questions about saving money as an annoyance. Her behavior makes customers feel stupid, unappreciated, and unwelcome. For a long-standing customer, it is clear she shows no loyalty, respect, or professionalism — only disregard"

"Comencé mi aseguransa de carro y de vidad hablé con Elisa me atendió demasiado bien el servicio fue perfecto"

"I was calling around for new insurance coverage. I found this office on google and spoke with Shelly, very knowledgeable. All of the questions I had were answered with detail and clear explanation. I am very happy to have switched to a company that you can call and talk to the same person and not an automated machine."

"Elisa is such a gem and wonderful human being. Cannot thank her enough for continuing to take extremely great care of me for 10+ years! I no longer live close to Kent yet continue to maintain the relationship and business with this specific State Farm office because of Elisa, bravo!"

"Danette Glenn is absolutely incredible. She always is so professional and truly cares about her clients. I feel like we are family rather than business associates. Highly recommend and appreciate her. Keep Up The Fantastic Service Andrew"

"My wife and I needed to get insured in Washington and Danette was so so sweet and helpful! Thank you!"

"Great experience working with Shelly. She worked to get us the best deals on home and auto insurance. Prompt responses, great follow through, kind and personable. Thank you!"

"Danette Glenn was great to work with she put up with me asking all kinds of questions to get the policy that i needed. I am looking forward to working with her in the future. Lyle"

"I've been with Scott since 2018 and I've only been to the office once they hooked me up with Miss Elisa to handle some transfers of insurance and she was very professional and extremely helpful she's like my new best friend great people in the office thank you for all your help"

"This office is friendly and helpful every time I need to communicate with them. Big shout out to Danette for helping me add my son to our auto policy. I highly recommend this office."

"My experience with this agency has been frustrating at best. I have been waiting over 2 months to receive a declaration showing the change i made to my deceased mothers homeowners policy. I am frustrated to no end. They keep telling me it's changed, it's in the mail they will take care of it. I work in Customer Service and I guarantee you I would be without a job if I treated my customers like this."

"My experience with State Farm ,was probably the best experience I've had with an insurance company in a very long time.Alex was very easy to work with,he explained everything to me in ways that made sense ,with no fast talking . I even saved over a $100 with more and better coverage then my previous Insurance company. I would recommend State Farm Insurance to my closest friends and family. Thanks State farm"

"Have been a long time client and always grateful for the personalized care of this team. This month I got an unexpected high bill after adding a new vehicle and a new driver to our policy. I immediately called for clarification and Elizabeth listened to my questions, clarified my needs and was able to not only correct my bill with the appropriate coverages, bring it down several hundred dollars, but also retro’d the numbers to give me a credit for the next month. This team is always prompt, considerate and helpful and I’m always appreciative of their service."

"I have been with State farm for many years, and Danette Glenn was amazing, she answered all my questions and concerns. Explain all my options and the coverage."

"Very good customer service, always makes time to answer all my questions on my auto. I had to file a claim and Elisa has helped me every step of the way. I also have my Life insurance and my disability policy started today. I like that I can bundle everything in the same place."

"very nice. Good service"

"I had an issue with my old agent… couldn’t answer basic questions. I dumped him and switched to Scott. BEST decision ever. I called the office literally 24 hours after switching to ask some complicated questions about a claim…and Scott not only called me exactly when promised, but he took the time to explain every step, and even researched some additional info I needed and called me with the details right away. They seem to actually care about helping. This office this the BEST and they’ve got my business for life!"

"Worked with Scott’s rep Elisa Sanchez. She has been so helpful, professional, accessible, and proactive. Got me great deals at every step. Would recommend to anyone!"

"Danette has been great to work with. I appreciate her help with my auto and truck policies."

"Shelly was incredible to work with when switching over my insurance from a competitor. She was able to save me a lot of money"