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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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bogdanbbs1

June 30, 2026

5  out of  5
rating by bogdanbbs1
"Shelly and Scott with State Farm are great people to work with and have fantastic customer service."
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Diane Tapper

April 21, 2026

4  out of  5
rating by Diane Tapper
"Shelly provides great customer support with her quick responses to questions!!!"
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Johnathan Langenderfer

April 7, 2026

5  out of  5
rating by Johnathan Langenderfer
"Elisa helped me out a lot with life insurance and they are great with working on auto insurance."
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S G

March 27, 2026

5  out of  5
rating by S G
"Been with Scott Kizer for 3 years and they have done a great job of finding me the best rate! I just got married and my husband switched over too. Danette communicated well, found us better rates than what my husband had previously, and easy to work with!"
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Mo Mo

March 4, 2026

5  out of  5
rating by Mo Mo
"ELISA SANCHEZ Has made our experience wonderful, even in unfortunate situations, we can always count on her help!"
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Juliann Gates

January 12, 2026

5  out of  5
rating by Juliann Gates
"Working with State Farm has been so wonderful over many years. The staff is so friendly and helpful, and always willing to answer questions and give input and ideas. We really appreciate how much they go above and beyond."
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Matthew Shin

December 24, 2025

5  out of  5
rating by Matthew Shin
"The best insurance office and provider. Fantastic service and always quick to respond. They are constantly looking for ways to save me money as well as always looking out for my best interest. Saved me thousands of dollars already. Hands down Danette and Scott Kizer are the best."
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Gail Clark

December 22, 2025

5  out of  5
rating by Gail Clark
"Agent was great on explain life insurance, and have saved me money on auto and rental insurance!!"
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Ronnie Harada

December 19, 2025

5  out of  5
rating by Ronnie Harada
"Fatima was very helpful in getting me new coverage of my BMW"
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Mark Studeny, DDS

December 15, 2025

5  out of  5
rating by Mark Studeny, DDS
"I love working with Elisa. Elisa is always professional, personable, and very helpful. Thank you so much for your assistance with my insurance needs."
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Annie Meng

December 12, 2025

5  out of  5
rating by Annie Meng
"Danette was super helpful and was able to get what I needed quickly"
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Jonathan Kaliappa

December 9, 2025

5  out of  5
rating by Jonathan Kaliappa
"I recently had to submit a claim to State Farm, and—as many people know—dealing with insurance companies can be a nightmare. Unfortunately, State Farm lived up to that reputation.

The one bright spot in the entire experience was Danette from Scott Kizer’s office. She truly listened to my concerns, took immediate action, and even followed up with timely updates. As challenging as State Farm can be, that’s how genuine, caring, and empathetic Danette is.

Honestly, the only reason I remain a State Farm customer is because I know I can count on Danette and her team to help resolve my concerns."
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Elham Balocج

November 11, 2025

5  out of  5
rating by Elham Balocج
"I’ve had a great experience with State Farm! Their customer service is always friendly, responsive, and helpful. My agent Brooke Ellison takes the time to explain everything clearly, and claims are handled quickly without any hassle. It’s nice to have an insurance company I can truly rely on. Highly recommend!"
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Mohammad Sanjida

November 3, 2025

5  out of  5
rating by Mohammad Sanjida
"Elisa is best and helpful women actually I am really happy from her so when I need something she explains well, beside my English is weak she explains very patently."
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Janet Gruver

October 23, 2025

5  out of  5
rating by Janet Gruver
"I have been a client of Scott Kiser and his team for many years now and i have never had a bad experience with them. They are always helpful & attentive. Always return my calls when requested always follow up on time. Thank you!!"
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M Z

October 2, 2025

1  out of  5
rating by M Z
"Pam and Shelly are always courteous, but Elisa, the manager, creates an extremely unpleasant experience. She is consistently rude, short, and condescending, treating basic questions about saving money as an annoyance. Her behavior makes customers feel stupid, unappreciated, and unwelcome. For a long-standing customer, it is clear she shows no loyalty, respect, or professionalism — only disregard"
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jose david castillo gomez

September 26, 2025

5  out of  5
rating by jose david castillo gomez
"Comencé mi aseguransa de carro y de vidad hablé con Elisa me atendió demasiado bien el servicio fue perfecto"
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jason frank

September 11, 2025

5  out of  5
rating by jason frank
"I was calling around for new insurance coverage. I found this office on google and spoke with Shelly, very knowledgeable. All of the questions I had were answered with detail and clear explanation. I am very happy to have switched to a company that you can call and talk to the same person and not an automated machine."
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Jason Howard

August 29, 2025

5  out of  5
rating by Jason Howard
"Elisa is such a gem and wonderful human being. Cannot thank her enough for continuing to take extremely great care of me for 10+ years! I no longer live close to Kent yet continue to maintain the relationship and business with this specific State Farm office because of Elisa, bravo!"
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Andrew Rodriguez

August 15, 2025

5  out of  5
rating by Andrew Rodriguez
"Danette Glenn is absolutely incredible. She always is so professional and truly cares about her clients.
I feel like we are family rather than business associates.
Highly recommend and appreciate her.

Keep Up The Fantastic Service

Andrew"
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H

August 1, 2025

5  out of  5
rating by H
"My wife and I needed to get insured in Washington and Danette was so so sweet and helpful! Thank you!"
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Maddy Briscoe

July 21, 2025

5  out of  5
rating by Maddy Briscoe
"Great experience working with Shelly. She worked to get us the best deals on home and auto insurance. Prompt responses, great follow through, kind and personable. Thank you!"
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Lyle Erickson

July 19, 2025

5  out of  5
rating by Lyle Erickson
"Danette Glenn was great to work with she put up with me asking all kinds of questions to get the policy that i needed. I am looking forward to working with her in the future.

Lyle"
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Wayne Carlson

July 16, 2025

5  out of  5
rating by Wayne Carlson
"I've been with Scott since 2018 and I've only been to the office once they hooked me up with Miss Elisa to handle some transfers of insurance and she was very professional and extremely helpful she's like my new best friend great people in the office thank you for all your help"
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JR

July 16, 2025

5  out of  5
rating by JR
"This office is friendly and helpful every time I need to communicate with them. Big shout out to Danette for helping me add my son to our auto policy. I highly recommend this office."